The tech support problem dates back to long before the industrial revolution, when primitive tribesmen beat out a rhythm on drums to communicate:
 
Tech Support: Fire help.  Me Groog
 
Lorto: Me Lorto.  Help.  Fire not work.
 
Tech Support: You have tinder?

Lorto: Ugh

Tech Support: You have flint and stone?
 
Lorto: Ugh
 
Tech Support: You hit them together?
 
Lorto: Ugh
 
Tech Support: What happen?
 
Lorto: Fire not work.  Tinder not catch fire.
 
Tech Support: (sigh) Make spark?
 
Lorto: Plenty spark, no fire, me confused. Fire work yesterday.

Tech Support: (sigh) You change rock?

Lorto: I change nothing
 
Tech Support: You sure?
 
Lorto: Me make one change. Tinder hot yesterday, so today me soak in
stream so not burn Lorto hand. Only small change, shouldn't keep Lorto
from make fire.

*Groog grabs club and goes to Lorto's cave*
 
*WHAM*WHAM*WHAM*WHAM*